Shipping & Delivery Policy

At Brahmin’s Secret, we take immense pride in the purity of our products and the care with which they are delivered to your home. This policy outlines our commitment to ensuring your wellness essentials reach you safely and efficiently.

1. Shipping Coverage

We are pleased to offer Pan-India delivery services. Our logistics network ensures that orders are shipped across all major cities and serviceable locations throughout India.

2. Order Processing Time

• Standard Processing: All orders are processed within 1–3 working days following successful order confirmation.

• Scheduling: Please note that orders placed on weekends or public holidays will be processed on the next available working day.

3. Delivery Timeline

• Estimated Delivery: Shipments typically arrive within 3–7 working days, depending on your specific location.

• Regional Variations: Deliveries to remote areas or non-metro locations may require additional transit time.

4. Shipping Charges

Any applicable shipping charges will be clearly displayed during the checkout process or communicated to you prior to final order confirmation.

5. Packaging & Integrity

To maintain the freshness and “traditional power” of our products, all items are securely packed in sealed pouches. This specialized packaging is designed to prevent damage and preserve quality during transit.

6. Potential Delays

While we strive for timely delivery, certain circumstances beyond our control may cause delays, including:

• Adverse weather conditions.

• Courier service disruptions.

• National festivals or periods of high seasonal demand.

• We sincerely appreciate your patience and understanding in such instances.

7. Incorrect Address & Delivery Details

Customers hold the responsibility of providing accurate and complete delivery information. Brahmin’s Secret cannot be held liable for delivery failures or delays resulting from incorrect or incomplete addresses provided at the time of purchase.

8. Damaged or Missing Items

In the unfortunate event that your order arrives damaged or incomplete:

• Reporting: Please contact us within 24 hours of receipt.

• Requirement: To assist you promptly, please provide supporting photos or videos of the package as received.

9. Shipping Enquiries

For any questions or status updates regarding your shipment, please contact our support team: Email: brahmin.s.secret25@gmail.com